Payment Policy

  • Payment Policy

    Effective Date: August 29, 2026

    At Kryviia, we prioritize transparent, secure, and straightforward transactions. This Payment Policy outlines our accepted payment methods, billing terms, tax calculations, and refund procedures so you know exactly what to expect before finalizing your purchase.

    Accepted Payment Methods

    We provide a secure checkout process supporting the following payment options:

    • Credit & Debit Cards: Visa, Mastercard, American Express (Amex), Maestro, Visa Electron

    • Digital Gateways & Wallets: PayPal, Stripe

    • Installment Services (BNPL): Afterpay

    All available payment methods are clearly shown at checkout. You will not be charged any hidden or unexpected handling fees during the transaction.

    Currency and Pricing Transparency

    • Currency: All product prices, shipping fees, and taxes on our website are explicitly stated in United States Dollars (USD).

    • Pricing Accuracy: The price displayed at the time of purchase is the final price. We ensure our product pricing matches what is shown in our marketing and shopping feeds.

    • Shipping Charges: We offer FREE Standard Shipping ($0.00 USD) on all eligible orders. Your final total will only include the product price and applicable sales tax.

    • Currency Conversion: If your payment method is funded in a currency other than USD, your issuing bank or payment processor may apply currency conversion rates or international transaction fees. We do not control or assess these additional charges.

    Sales Tax and Billing Terms

    • Sales Tax: Where legally required, applicable sales tax is automatically calculated based on your designated shipping address and displayed clearly at checkout before payment is finalized.

    • Billing Authorization: By confirming your purchase, you authorize Kryviia (via our secure processors: Stripe, PayPal, or Afterpay) to charge the full order amount to your designated payment method.

    • Order Processing: Payment verification, billing validation, and fraud screening occur before order dispatch. An order is confirmed only after successful payment authorization.

    Payment Security and PCI Compliance

    Your security is essential to our operations:

    • Data Protection: All transactions are routed through established, PCI-compliant third-party gateways (such as Stripe and PayPal) equipped with modern Secure Sockets Layer (SSL) 256-bit encryption.

    • Cardholder Data: Kryviia does not capture, process, or retain your complete payment card numbers, CVV codes, or personal banking credentials on our servers.

    • Failed Transactions: If a transaction fails or is declined, we will not fulfill or ship the order. Common reasons include insufficient funds, billing address mismatches, or bank security holds. If your payment is declined, please verify your billing address or contact your bank directly.

    Refunds and Disputes

    • Original Payment Method: Approved refunds are credited strictly back to the original method of payment (e.g., your original card, PayPal balance, or Afterpay account). We cannot reroute refunds to alternative accounts.

    • Refund Processing Time: Once an authorized return is received and inspected, refunds are issued within 10 business days. Additional posting times depend on your financial institution’s processing schedule.

    • Billing Inquiries: If you notice an unauthorized or erroneous charge, please contact our support team immediately so we can assist you before you initiate a formal dispute or chargeback with your bank.

    Contact & Business Information

    For questions regarding billing, payments, or your order status, please reach out directly: